We can always count on Diane to take our client work from “great” to “excellent”, adding the necessary polish to ensure we continue to deliver above and beyond.
In her role as Client Services Coordinator at The Letter M, Diane has the opportunity to be a part of almost every project. This vast experience has given her an encyclopedic knowledge of every client’s needs from their paper preferences and grammatical rules, to specific logo colours. She is dedicated to ensuring that the final product is exactly what was desired.
A strong sense of curiosity propels Diane to ask questions of each project, which often helps us foresee and avoid problems. She also supports our discovery work by arranging and completing interviews and engaging in lively, natural conversations that inform strong, strategic insights.
Diane also maintains great relationships with a network of trusted suppliers including printers, promo companies, display providers and more, ensuring that our clients can depend on our team for quality and error-free print materials.
Outside the office, Diane loves to spend time with her family. She’s also a foodie, and is known to make a delicious lemon square.
Fun fact: Diane has a great memory for random facts and is a useful trivia team member!